Saturday, May 1, 2010

Mystery Shoppers in Philippines

Get paid doing shopping? wow for me it's a dream come true!
Usually market research companies hires mystery shoppers to check how their client's business is performing in terms of quality of customer service.

As for me, I have tried one legitimate Mystery Shopping here in the Philippines.
The company is Frontline Focus International.
Here's a step by step guide on how I applied as a Mystery Shopper
1.  Go their Website and Register your Name, City, Country, Phone and Email
http://www.frontlinefocus.com/dialup/index.ASP
2. Wait for a coordinator or representative to contact you via email. They will give you a login access account to their website.
3. To be come a certified Mystery Shopper, you need to study certain guidelines or standards of a particular company.  Then you have to take an online exam. If you passed then you can act as a mystery shopper for that company.
4. Once your certified, you can choose assignments posted on their website or your coordinator will contact you via phone if there is a urgent assignment. Your will not be force to do all the assignments presented to you. It will be on your own discretion or schedule.

Here is my personal experience with Frontline Focus International.
My assignment was to evaluate a popular fast food company via dine-in service.  I need to observe the politeness of the staff, the cleanliness of the store as well as the time it took for them to serve my meal.
After the assignment I need to fill out a questionnaire form to evaluate the store. Also remember to order only the food indicated in the assignment or else you won't be reimbursed for your meal.
After you sent out the survey form to them, they will reimbursed your expenses as well as send you the payment fee as a Mystery Shopper via your bank account.

Also remember that legitimate mystery shopping doesn't require you to purchase a sign-up fee. Beware of these scammers.
Happy Shopping!

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